Terms & Conditions
AZ Bachelorette Party™
Terms & Conditions
Booking, Payment & Cancellation Policies
At AZ Bachelorette Party™, we understand that unforeseen circumstances may arise and plans can change. We strive to be transparent and fair in our policies while protecting the time, inventory, staff, and resources reserved specifically for each event. By accessing this website, submitting an inquiry, paying a deposit, or booking services, you agree to the following Terms & Conditions. Please review them carefully.
1. Deposit & Payment
A 50% deposit is required to reserve and secure our services for your event date. The deposit is non-refundable and is used to reserve the requested services, inventory, staffing, design elements, and production time for your event.
Payment of the deposit serves as confirmation of your reservation and agreement to these policies. Dates are not reserved until payment is received.
The remaining 50% balance is due fourteen (14) days prior to the scheduled event date. If the event date is within fourteen (14) days of booking, full payment is due immediately. Failure to pay the remaining balance by the due date may result in cancellation of services and forfeiture of the deposit.
2. Non-Refundable Deposit
All deposits are non-refundable. Upon payment, AZ Bachelorette Party™ removes the event date from availability, begins design development, reserves inventory, allocates staff, and may begin purchasing custom or specialty materials. Because of this allocation of resources, deposits cannot be refunded under any circumstance.
3. Booked Services, Add-Ons & Upgrades
Once services have been reserved and the deposit has been paid, booked services cannot be cancelled, removed, reduced, or downgraded. Clients are welcome to add services or upgrade existing services, subject to availability. Additional services and upgrades will be added to the remaining balance.
Design modifications requested within fourteen (14) days of the event may incur additional fees.
4. Cancellation by Client
Cancellations must be submitted in writing. In the event of cancellation by the client, the 50% deposit will not be refunded. This is because AZ Bachelorette Party™ has already allocated resources and may have declined other opportunities based on your reservation.
We are unable to accommodate cancellation requests made within two (2) weeks of the scheduled event date. At this point, our team has committed significant time, inventory, staffing, and resources to your event, and the full invoice amount remains due.
Custom materials, specialty rentals, floral orders, printed materials, and personalized items are non-refundable once ordered.
5. Rescheduling & Event Credits
When possible, we will work with the client to reschedule the event one (1) time or provide an event credit to be used within one (1) year of the original event date. Requests must be submitted in writing at least thirty (30) days prior to the event date. Rescheduling and event credits are not guaranteed and are subject to availability and approval by AZ Bachelorette Party™.
Rescheduling requests made within thirty (30) days of the event may result in additional fees. Custom materials and specialty items already ordered are non-transferable.
6. Guest Count Changes
Guest count changes may impact the services, rentals, staffing, tablescapes, and overall production required for your event. Increases in guest count may result in additional charges and are subject to availability. Decreases in guest count will not result in a refund, credit, or reduction to services that have already been reserved.
7. Setup & Guest Access (Including Airbnbs & Vacation Rentals)
For safety, insurance, and liability reasons, clients and guests are not permitted to be present in the designated setup area while our team is actively installing, assembling, styling, or breaking down an event.
Airbnbs, vacation rentals, and private homes: guests may not be on site at the property while our team sets up and decorates. Please plan check-in and guest arrival times so the property is clear during our scheduled setup window. The client is responsible for coordinating with their group and the property host so our team has full, uninterrupted access.
The client is responsible for ensuring that guests remain outside of the designated setup area until our team has completed setup and confirms that the space is ready for guests.
Our team reserves the right to pause setup if guests, clients, or unauthorized individuals are present in the setup area. Any delays caused by guests, clients, other vendors, or unauthorized individuals may result in additional labor or waiting-time fees.
8. Venue & Access Requirements
The client is responsible for securing venue or property-host permission for décor and setup, providing access windows and entry codes, ensuring adequate power supply (if required), providing loading/unloading access, and securing parking arrangements. Delays caused by venue restrictions, security policies, or lack of access may result in additional labor charges.
9. Weather Policy
Outdoor installations are weather-dependent. AZ Bachelorette Party™ reserves the right to modify, relocate, delay, or cancel installations due to weather conditions, including but not limited to wind, rain, extreme heat, or unsafe conditions. No refunds will be issued due to weather-related safety decisions.
10. Damage or Loss of Company Property
The client is responsible for the care of all AZ Bachelorette Party™-owned, rented, or provided décor, props, signage, equipment, furniture, tabletop items, and other event materials for the duration of the event.
The client is responsible for repair or replacement costs for items that are damaged, destroyed, lost, stolen, or removed from the property by the client or their guests. This includes but is not limited to broken glassware, wax damage beyond normal use, damaged linens, balloon installations tampered with by guests, and missing décor items. Replacement or repair costs will be invoiced within seven (7) days following the event.
11. Design & Product Availability
While we make every effort to execute the approved design as presented, specific flowers, rental pieces, products, or décor items may occasionally become unavailable due to seasonality, inventory, shipping delays, or circumstances outside of our control. In these circumstances, AZ Bachelorette Party™ reserves the right to make reasonable substitutions of comparable quality, style, and value while maintaining the overall aesthetic and design direction of the event.
AZ Bachelorette Party™ retains artistic discretion in the execution of all designs. Color variations may occur due to lighting, material dye lots, and digital screen differences. Final installations reflect professional standards and safety regulations.
12. Intellectual Property & Design Rights
All designs, concepts, mockups, and creative materials created by AZ Bachelorette Party™ are the intellectual property of AZ Bachelorette Party™ and may not be copied, reproduced, redistributed, shared, or used in any way without our express written permission. All website content, branding, and photographs are also the intellectual property of AZ Bachelorette Party™.
13. Chargebacks & Payment Disputes
If a client initiates a payment dispute or chargeback, services may be immediately paused and the remaining balance may become immediately due. The client agrees to provide written confirmation from their financial institution withdrawing the dispute before services resume, and is responsible for any processing, administrative, or legal fees incurred as a result of the dispute. By submitting payment, the client certifies they are the authorized cardholder or have authorization from the cardholder.
14. Third-Party Payment Responsibility
If a third party submits payment on behalf of the client, the paying party assumes financial responsibility for the full invoice amount. AZ Bachelorette Party™ reserves the right to require written authorization and identification from the paying party.
15. Alcohol & Guest Conduct
AZ Bachelorette Party™ is not responsible for guest conduct, alcohol consumption, or any incidents arising from intoxication. If mobile bar services are provided under a related brand or partner, separate terms may apply.
16. Limitation of Liability
AZ Bachelorette Party™ is not liable for acts of God, venue restrictions, third-party vendor failures, guest injuries, or property damage not caused directly by company negligence. Liability is limited to the total amount paid by the client for services.
17. Photography & Marketing Usage
AZ Bachelorette Party™ reserves the right to photograph, film, and use event images and footage for marketing, website, social media, portfolio, and promotional purposes unless otherwise agreed in writing prior to the event.
18. SMS & Marketing Communications
By submitting your information on this website, you consent to receive communications via text message, phone, and email regarding inquiries, bookings, invoices, updates, and promotions. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to text messages. Consent to receive marketing communications is not required as a condition of purchase.
19. Governing Law
These Terms & Conditions are governed by the laws of the State of Arizona. Any disputes shall be resolved in the appropriate courts located in Maricopa County, Arizona.
At AZ Bachelorette Party™, we understand that changes and unexpected circumstances can be challenging. Our team is committed to providing exceptional service and flexibility whenever possible while also protecting the time and resources dedicated to each event. Thank you for choosing AZ Bachelorette Party™. We appreciate the opportunity to be a part of your special event.